How it works
A simple path from source evidence to owner-ready handoff.
See the human checkpoints from setup through final workpapers, including where the owner or delegated admin stays in control and where source-data limitations can stop the process.
Quick answers
Direct answers for practice owners
What is ClaraOps?
ClaraOps is a payroll-readiness review layer for practice owners: it organizes source evidence, exceptions, approvals, workpapers, and handoff records before payroll decisions are final.
See the product workflowDoes ClaraOps replace my payroll provider?
No. ClaraOps does not run payroll, file payroll, move money, submit payroll taxes, or replace your payroll provider, accountant, attorney, HR advisor, or final owner review.
Review the boundariesHow does ClaraOps work with SimplePractice and Google Workspace?
ClaraOps works from practice-authorized SimplePractice exports and customer-controlled Google Workspace records, then keeps source status, exceptions, notes, and handoff context visible for review.
Check integrationsDoes ClaraOps help with compliance?
ClaraOps can make source-data limits, exception status, review decisions, and handoff records easier to see, but it does not provide legal, tax, HR, accounting, payroll-provider, or compliance advice.
Read compliance limitsWho is ClaraOps for?
ClaraOps is for therapy, behavioral-health, or similar service practices using SimplePractice and Google Workspace that want cleaner payroll-readiness review without handing final decisions to software.
Read the FAQHuman review checkpoints
Cautious buyers should be able to see where people stay involved: fit confirmation, source authorization, exception review, owner approval, final handoff, and ongoing support review.
Source-data limitations
Product workflow references source-data quality limits: ClaraOps cannot fix incomplete, stale, or incorrect source records without practice review. When source evidence is missing or not current, the workflow should name the blocker instead of pretending the close is ready.
Buyer-safe process view
This public page explains the workflow at a process level without showing production payroll rows, private employee details, credentials, internal runbooks, or implementation-secret-level details.
Setup and fit confirmation
Confirm practice size, source systems, pay-period cadence, review roles, and what ClaraOps is allowed to organize before any operational workflow starts.
Source connection or export/import
Use authorized SimplePractice exports, Google Workspace context, or approved imports to assemble source evidence. ClaraOps does not bypass source-system limits or official access rules.
Pay-period review workspace
Turn the current pay-period window into a review workspace with source freshness, roster context, payroll calculation support, visible missing-evidence states, and source-data quality limits.
Exception handling
Separate stale exports, missing records, unusual pay, notes, adjustment questions, and reconciliation mismatches into an exception queue so the practice can resolve them before handoff.
Owner approval checkpoint
The owner or delegated admin stays in control: ClaraOps can organize review evidence, but the authorized human reviews exceptions and approves the payroll-ready handoff.
Final workpapers and handoff
Produce audit-friendly workpapers, decision notes, export readiness, and handoff records for the accountant, bookkeeper, payroll provider, or internal operator.
Ongoing support and repeatable close
After the first close, support focuses on keeping source status, review roles, and exception patterns repeatable without turning payroll into a process that skips review.